Please read this document carefully before using the menu888 platform. By registering or continuing to use the platform, you agree to comply with all Terms stated herein.
Here are the core aspects of menu888's Terms and Conditions that members ask about most frequently.
The menu888 platform is open only to individuals aged 18 and above. Registration by underage individuals is strictly prohibited, and any such account will be terminated immediately upon detection.
Each player is only permitted to hold one active account. Holding multiple accounts will result in the termination of all associated accounts and the forfeiture of any balances held within them.
All bonuses are subject to the rollover requirements stated in their respective promotions. Withdrawals are only permitted once the rollover conditions have been fully met within the stipulated period.
All members must complete KYC identity verification before their first withdrawal is processed. Requested documents must be submitted within 72 hours of the application being made.
You are responsible for keeping your account password confidential. menu888 will not be held liable for any losses resulting from unauthorised access caused by the account holder's own negligence.
In any dispute regarding game outcomes or transactions, verified records from the menu888 system will serve as the final reference and its decision is binding on all parties.
Important Note: These Terms and Conditions constitute a legally binding agreement between you ("Member") and menu888 ("Platform"). Use of any part of this platform means you have read, understood, and agreed to all Terms stated below.
In this Terms and Conditions document, the following words and phrases carry the meanings stated unless the context requires otherwise. "Platform" refers to the menu888 website accessible via our official domain, including the mobile version and downloadable app. "Member" means any individual who has registered and holds an active account with menu888. "Services" encompasses all games, promotions, financial transactions, and customer support provided by menu888.
These Terms and Conditions apply to all users of the menu888 platform without exception. You are deemed to have accepted these Terms as soon as you complete account registration, make any deposit, or continue using any part of the platform after the Terms have been updated. If you do not agree with any part of these Terms, please cease using the platform immediately and contact our support team to close your account.
The menu888 platform operates as an online entertainment platform offering a wide variety of games including video slots, live casino, fish shooting games, and instant games. All activities on this platform are subject to these Terms as well as any additional terms stated on promotion pages or specific sections of the platform.
Access to the menu888 platform is restricted to individuals who meet all of the following eligibility requirements. By registering or using this platform, you confirm and warrant that you satisfy all of these requirements at all times.
You must be at least 18 years old or older to register and use menu888 services. This platform does not provide any services to underage individuals. menu888 reserves the right at any time to request age verification and to suspend or close any account that fails to provide satisfactory proof of age. Any winnings obtained by an account holder who does not meet this age requirement will be voided and will not be paid out.
You are solely responsible for ensuring that your use of the menu888 platform is lawful under the laws of your jurisdiction. Residents of certain regions may not be permitted to use this platform in accordance with their local laws. menu888 does not provide legal advice and bears no responsibility for any breach of local laws committed by members.
You must have full mental capacity to make financial decisions consciously. Using the platform under the influence of alcohol, drugs, or any substance that impairs judgement is at your own risk. menu888 encourages all members to set personal limits and play responsibly using the tools available on the Responsible Gaming.
To access the full range of menu888 services, you are required to register a valid account with accurate and complete information. A transparent registration process is the foundation of a strong relationship between members and the platform.
All information you provide during registration must be accurate, complete, and up to date. This includes your full legal name, date of birth, active phone number, and valid email address. Registration using another person's identity, a false name, or misleading information is strictly prohibited and may result in account termination without notice.
Each individual is only permitted to own and operate one account menu888 at any one time. This includes accounts held in the name of family members residing at the same address using the same device or internet connection. If we detect multiple-account activity, all associated accounts will be suspended immediately, balances will be frozen, and all pending wins or bonuses will be voided.
Warning: Holding multiple accounts is a serious violation that will result in the permanent termination of all associated accounts and the forfeiture of all balances held within those accounts.
You are solely responsible for keeping your password and login credentials confidential. Please use a strong password that combines uppercase letters, lowercase letters, numbers, and symbols. Never share your account details with anyone, including immediate family members. menu888 provides two-factor authentication (2FA) and we strongly recommend enabling it. Any activity that occurs through your account is your responsibility unless you have promptly reported unauthorised access to us.
As part of our commitment to security and compliance, menu888 requires all members to complete the Know Your Customer (KYC) process before their first withdrawal is processed. Documents typically required include a copy of a valid identity card or passport, proof of current address (not older than three months), and in some cases, proof of the payment method used. Failure to submit the required documents within 72 hours will result in the withdrawal request being placed on hold.
Menu888 provides a variety of secure and convenient local payment methods for the ease of Malaysia members. All transactions are processed through secure, encrypted channels.
Deposits to your menu888 account can be made via DuitNow, FPX, TnG eWallet, and GrabPay. Minimum and maximum deposit amounts depend on the chosen payment method and your account tier. Deposits are typically credited to your account within minutes of payment confirmation being received. menu888 does not charge any processing fees for deposits; however, your payment provider may apply their own charges.
Withdrawals are processed via the same payment method used for the deposit, for verification and security purposes. Withdrawals via DuitNow and TnG are processed in under 15 minutes upon approval. First-time withdrawals or those exceeding certain limits may require additional review, which can take up to 24 hours.
Withdrawals may only be made to an account or wallet registered under the same name as the menu888 account holder. Withdrawals to third-party accounts will not be processed under any circumstances.
You are responsible for ensuring that all transaction details you submit are accurate. menu888 is not liable for losses arising from incorrect payment details provided by the member. Any deposit made to the platform in error cannot be reclaimed except through an official process involving verification by both parties.
Menu888 offers a wide range of bonuses and promotions to reward both new and loyal members. All bonuses are subject to specific terms stated on their respective promotions pages, and those terms form part of these overall Terms and Conditions.
Every promotion offered by menu888 comes with clear terms, including the bonus amount, match percentage, rollover requirement, validity period, and eligible games. We are committed to ensuring all conditions are written in plain language with no fine print concealing important terms.
The rollover (turnover) requirement is the minimum amount that must be wagered before bonus funds or winnings derived from a bonus can be withdrawn. For example, a 10x rollover on a RM100 bonus means you must place bets totalling RM1,000 before a withdrawal is permitted. Please review the rollover requirement for each promotion before accepting it, as requirements vary between promotions.
Active members are eligible to join the menu888 VIP Program, which offers a range of exclusive privileges including personalised cashback, higher withdrawal limits, special birthday bonuses, and access to priority customer support. Full details of the VIP program can be found on the VIP. VIP status may change based on account activity during a given review period.
To ensure a safe, fair, and enjoyable gaming environment for all members, menu888 sets out conduct standards that all users of this platform are required to follow.
Any attempt to cheat, exploit software bugs, use bots or automation software to gain an unfair advantage, or engage in any form of collusion with other players is strictly prohibited. This includes using a VPN or proxy to bypass geographical restrictions, manipulating game outcomes through technical means, and any activity that may be classified as fraud or misconduct.
Strict Warning: Money laundering, terrorism financing, or any other illegal activity conducted through the menu888 platform will be reported to the relevant authorities without prior notice.
Menu888 strongly encourages all members to play responsibly. Our platform provides self-control tools including daily, weekly, and monthly deposit limits, loss limits, session time limits, self-exclusion breaks, and full self-exclusion options for members who need more serious support. If you feel that gaming is beginning to have a negative impact on your life, please visit the Responsible Gaming us for information and assistance.
In all interactions with our support team or within the platform's social features, members are required to communicate politely and respectfully. Offensive language, threats, harassment, or any form of inappropriate communication is prohibited and may result in account suspension.
Menu888 reserves the right to suspend or terminate any member's account without prior notice if there is reasonable cause to do so. However, we are committed to acting fairly and professionally in all decisions involving member accounts.
An account may be suspended or terminated for reasons including: violation of any part of these Terms and Conditions, confirmation that a member is under 18 years of age, detection of fraudulent activity or collusion, legal compliance requirements or regulatory directives, and prolonged account inactivity. In confirmed cases of fraud, all balances including legitimate winnings may be forfeited as compensation.
You may close your menu888 account at any time by contacting our support team. Closure requests will be processed within 5 business days. Before the account is closed, all remaining balances and applicable rollover requirements must be settled first. Eligible funds will be returned via the same payment method used for your last deposit.
The menu888 platform is provided on an "as-is" basis. While we strive to deliver the best possible service, there are certain limits to the liability we are able to assume.
Menu888 shall not be liable for any indirect, incidental, or consequential losses arising from the use of this platform, including loss of profits, loss of data, business interruption, or reputational damage. Our total liability to any member under any circumstances is limited to the net deposit amount made by that member within the 30 days preceding the claim.
We do not guarantee that the platform will always be available without interruption. Scheduled maintenance, system updates, or circumstances beyond our control may cause temporary disruptions. menu888 will endeavour to notify members in advance of any planned maintenance that may affect their gaming experience.
Protecting your personal data is a priority for menu888. We collect, process, and store your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and our Privacy Policy, which can be read in full on the Privacy Policy.
Data collected is used solely for platform operational purposes, including transaction processing, identity verification, fraud prevention, and communications related to your account. We do not sell or disclose your personal data to third parties except as required by law or necessary for service delivery (such as payment processors).
The menu888 platform uses 256-bit SSL encryption for all data transmissions and a multi-layered security system for the storage of sensitive information. You have the right to access, correct, or request the deletion of your personal data by contacting our support team.
Menu888 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Members will be notified of any material changes via their registered email or a notice on the platform at least 7 days before the changes take effect, except in urgent circumstances that require immediate implementation.
Continued use of the menu888 platform after the Terms have been updated constitutes your acceptance of and agreement to those changes. It is your responsibility to review this Terms & Conditions page periodically to ensure you are always aware of the latest version. The "Updated" date displayed at the top of this page indicates when the most recent changes were made.
Any enquiries regarding these Terms and Conditions may be directed to the menu888 customer support team, who are ready to assist you in Bahasa Melayu via live chat available on the platform 24 hours a day, 7 days a week.
This Terms and Conditions document is the latest version effective from 1 January 2026. All previous versions are no longer in effect.
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